What Should You Do About That High Water Bill?

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The Fort Myers Beach Utilities Department has been receiving a lot of calls and emails from residents getting extremely high water bills. Some residents whose home no longer exists are still receiving bills. Here’s what the town is saying about this…

The town wants residents to know that if a property’s water is not being used at this time, water and sewer base fees can be waived. To prevent further billing of these fees, property owners should email the Utilities Department at utilities@fmbgov.com with their name and service address.

Keep in mind, all residents are required to pay stormwater fees.

If property owners pay their water bill at www.eonlinebill.com/ftmyers with a credit card, there is a 3.5 percent credit card processing fee added. This fee was approved by Town Council in the Fiscal Year 2023 Budget which began on October 1, 2022.

The credit card fee can be avoided if bills are paid by one of the following methods:
Change payment method in the online account to withdraw the payment directly from a bank account; Mail a check to the Town at 2525 Estero Boulevard, Fort Myers Beach, FL 33931; Deliver check to the Town Hall temporary complex at 2545 Estero Boulevard and leave it in the receptionist’s area in the designated drop box. The receptionist’s area is in a modular building at the Town Hall complex. Hours are Monday through Friday 8:30 a.m. to 4:30 p.m.

If you still have questions about your water bill send them to utilities@fmbgov.com.

 

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